Ordering

Next day delivery
Electronic orders via myCentaur, iCentaur or Practice Management Systems may be placed 24/7. Our Careline is open from 8:30am to 6:30pm, Monday to Friday.

All orders placed by 6:30pm between Monday and Friday are eligible for next working day delivery if the product is in stock, which will be confirmed at the point of ordering. Our stock system is carefully managed so that 99.5% of orders are fulfilled the next day.

Late Night Ordering until 9:00pm for next day delivery is also available in certain circumstances - please contact us for further details.

Help with electronic ordering
Please call our dedicated electronic ordering support team on 01963 352302.

Please note that all calls are recorded for training and monitoring purposes.

Once you have joined Centaur Services, there are four easy ways to place an order:

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myCentaur

Our bespoke online software allows you to place orders, keep track of your account and run a variety of reports, with stock availability updated in realtime. Visit myCentaur for more information and to login.

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iCentaur

Centaur Services’ own app may be downloaded from iTunes, allowing you to access myCentaur’s ordering system from any location.

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Practice Management Software

Centaur’s ordering system can be integrated with most practice management systems including VetSpace, which is now part of the MWI Group along with Centaur Services.

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Careline

Telephone - call our Careline on 01963 350005 where a highly skilled member of the Centaur team will be pleased to take your order, as well as provide expert advice and support on our products and services.
Fax - orders may also be faxed to 01963 351161

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